I have misplaced my bill. How can I pay my balance?
You may contact city hall for the account balance. You may pay by mailing payment to city hall. Or you may pay at city hall by check, MasterCard, Visa, or cash. For after-hours payments, there is a drop slot located by the entrance door. Payments may also be made at any of the local banks, or you may set up direct debit from your checking or savings account - call (815) 844-5740 for information. Office hours are 8:00 am to 5:00 pm.

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1. How often are the sewer / garbage bills mailed out?
2. When are the sewer / garbage bills due?
3. Where can I pay my sewer/garbage bill?
4. I have misplaced my bill. How can I pay my balance?
5. Why hasn't my last payment been taken off my bill?
6. I am moving to Pontiac in the near future, what do I need to do to start sewer/garbage service?
7. Where can I get a recycling bin?